How can I get a refund regarding a new saddle? May 15, 2023 08:08 For any saddle refund, please contact the sales representative in your area by going to the "Find us" tab on our website. Related articles I want to return a pre-owned saddle How long does it take to get a refund? I want to send back for return/exchange one or more accessories What are the conditions for buying back a saddle? Do you buy back saddles? How do I connect to my account?